Pricing
One number before we drive, one estimate before we start
There is a single figure to agree on before a technician leaves for your address, and it does not change once the appliance is open.
The diagnostic
$80 flat diagnostic, credited to the repair
A flat $80 covers the visit and the diagnosis. It is credited toward the repair when you approve the work. It buys a technician's time on site, the tests needed to find the actual fault rather than the likeliest one, and a written record of what was measured.
If you decide not to go ahead, the fee stands as payment for the visit and you keep the findings. Nothing is charged for the drive, and there is no separate call-out line on the invoice on top of it.
Within Mandarin and the 32223, 32257, 32258 corridors the figure is the same whether the appliance is two miles away or fifteen.
Diagnostic visit
$80
- Trip chargeIncluded
- DiagnosisIncluded
- Written estimateIncluded
- Second opinion visitSame rate
The estimate
Part and labour, written down, before anything is ordered
You get a written estimate before any part is ordered or any repair begins. The part is priced separately from the labour so you can see which half of the number is which, and so a later comparison is possible at all.
Built-in appliances vary too much for a published repair price to be honest. A control board on a refrigeration column, a spray arm bearing on a dishwasher and a hinge cable on a wall oven are three different jobs with three different parts costs, and quoting any of them from a phone description would be guesswork.
What we can promise is the shape of the number: the diagnostic already paid comes off it, the parts are genuine oem parts, and the figure does not move after you approve it unless a second fault appears — in which case we stop and re-quote instead of continuing.
How the money moves
- You describe the appliance and the symptom on the phone.
- We arrive, test, and charge the flat $80.
- You get the estimate in writing, part and labour split.
- You approve or decline. Approving takes the $80 off the total.
- The repair is done and the warranty starts from that date.
What is not on the invoice
No premium hours, because there are no premium hours
We work Monday to Friday and Saturday mornings through early afternoon. There is no after-hours rate on this price list because there is no after-hours service to charge for. A call left in the evening is returned the next working morning at the ordinary rate.
We also do not quote a repair we would not carry out. If the sensible answer is that the appliance is not worth the part, we will say so during the diagnostic visit and you will have paid $80 to find that out rather than several times more to find it out afterwards.
After the repair
- Labour90 days
- Parts365 days
- SourcingOEM
Before the estimate
What does a repair cost once the diagnostic is done?
The visit is a flat $80 and it comes off the repair once you approve it. What the repair itself lands at depends on the part, and these are the bands the work below has actually fallen into. A band is not a quote: the firm figure is written down after the appliance has been opened and measured.
| Repair | Typical range |
|---|---|
| Diagnostic visit | $80 flat, credited |
| Igniter, spark module or surface element | $210–$530 |
| Oven thermostat or temperature sensor | $170–$560 |
| Bake or broil element | $200–$570 |
| Convection fan or motor | $250–$660 |
| Control board or touch panel | $430–$1,100 |
| Door hinge, glass or seal | $200–$650 |
| Refrigeration column sealed system | $880–$2,300 |
When is replacing the cheaper answer?
A comparable Thermador wall oven, rangetop or column, appliance only — before delivery, installation or cabinetry. National appliance pricing, not Florida labour. Hold the band above against the figures below before you decide, and remember that a built-in also has to fit the opening it came out of.
| Instead of repairing | Appliance cost |
|---|---|
| Wall oven, the usual repair-or-replace comparison | $4,200–$9,500 |
| Professional rangetop or range | $5,500–$14,500 |
On the phone
Money questions we are asked most
- What does the first visit cost?
- A flat $80 covers the trip and the diagnosis. If you approve the repair, that $80 comes off the total. You get a written estimate before any part is ordered.
- Do I find out the price before the work starts?
- Yes. Once the fault is identified we write the estimate down, part and labour separately, and wait for your decision. Nothing is ordered until you say so.
Before you book
Is this worth paying for, and what am I paying for?
- Do you charge by the hour?
- No, and the absence is deliberate: an hourly meter pays a technician to be slow and leaves the total unknowable until the job ends. You agree the flat $80 before anyone drives, then a written figure for the repair, part and labour set out separately.
- What does the flat diagnostic actually buy?
- The drive, the time on site, and the tests that find the real fault rather than the likely one. The appliance is made to repeat the symptom, the supply and the airflow are measured, and the findings come to you in writing. $80, credited to the repair you approve.
- Why do two quotes on the same appliance differ?
- The part, not the clock. A product line runs through version changes, so a board ordered against an older serial can cost more than the same-looking one on a newer machine. Stocked components price differently from version-specific ones, and access time differs kitchen to kitchen.
- Is the diagnostic wasted if I decide not to repair?
- No. You keep the findings in writing — what was measured, what failed, and what the repair would have been — and that is yours to take to any decision, including replacing the appliance. The fee stands as payment for the visit and nothing further is charged.
